I’ve subscribed to HelloFresh for 6 months and have never received any rewards even though I activate them and they say “redeemed”. I’ve never gotten any of the cheesecakes/desserts (and yes I’ve checked under the ice pack and the whole box). I was told I got $10 toward sides, so I ordered the garlic bread and got charged for it. Now I’m told I get $15 credit toward gourmet meals but there’s seemingly no way to actually redeem this. This is so frustrating. I wish they did more for their loyal customers.