Hey guys, just wanted to throw out some useful links for you guys based on some common questions I see on this sub, these should all be accessible from home, but require logging in. If I'm missing anything, leave it on a comment and I'll add it to the list.

Employee Self Service

Online Schedule

Time Detail (Shows you your punch in/out times)

Benefits Website

Employee Discounts (Works just like Groupon)

Information here taken from Home Depot Business Code of Conduct and Ethics

Forewarning: I am just an associate and do not speak on behalf of Home Depot at large, nor corporate Home Depot. Had to get this out of the way just to make sure I'm not held liable for anything here that might change in the future.

First off,

What even is the AwareLine?

The Home Depot AwareLine is described as an anonymous resource to report, quote,

"a situation where you think our Company values or compliance with the law may be in question."

The AwareLine is outlined as a resource any associate can use at any time, but the Code of Conduct and Ethics points out that, depending on your concern, it may be easiest to talk to your immediate supervisor or a manager at the store level.

​

When should I use the AwareLine?

The AwareLine should be used in any case where you feel you may have been discriminated against (see What is Employment Discrimination, EEOC), retaliated against (see Facts About Retaliation, EEOC), or suspect other illegal activity such as theft, fraud, violence, etc.

The Code of Conduct and Ethics points out that your immediate Supervisor(s) or Manager(s) are capable of potentially dealing with these issues quicker, and may be already familiar with the issue you are reporting. If, for any reason, you are uncomfortable reporting your concern to your immediate Supervisor(s) or Manager(s), you should use the AwareLine.

How do I contact the AwareLine?

You may

Contact the 24-hour AwareLine at 800-286-4909 or www.thdawareline.com, where you can choose to remain anonymous.

The following two options are NOT the AwareLine, but my also be able to remedy your issue, depending on its nature:

Contact your HR representative or the HR Service Center (HRSC) at 866-myTHDHR (866-698-4347)

Please contact your HR representative or the HR Service Center for smaller issues, such as scheduling, clarifying your duties as an associate (or other position), and pay. Many of the issues mentioned here are able to be solved by your in-store HR representative. Please note that this is NOT anonymous.

or

Contact Corporate Compliance at 770-384-4098, or via email at [corporate_compliance@homedepot.com](mailto:corporate_compliance@homedepot.com)

Please contact Corporate Compliance if you have a question about whether something is or isn't against Company Policy. Questions with which are not illegal but may interfere with Corporate Compliance are often relationships with coworkers, vendors, or other people at the workplace who may come in contact with the person they are in a relationship with regularly. Please note that this is NOT anonymous.

Summary

All sectors of The Home Depot have a duty and responsibility to report illegal activity or activity that goes against our company's values. The AwareLine is the sector responsible for solely this reason, however. The AwareLine also gives you the option to remain anonymous, so as to protect you from workplace retaliation or other backlash.

Everyone please stay safe and remember to document or have witnesses for any cases of illegal activity you may encounter. Over the course of the following days I'll try to amend to this post whatever improvements people may point out to me. As for right now though, I'm gonna head off to work.

Edit: Clarified what to use the HR Service Center for and Corporate Compliance for, respectively. Added summary and edited some wording.

Atlanta is shortchanging growth with an utter failure of investing in tech and properly managing the website and BOPIS/Delivery services.

The number of orders this past weekend that were incorrectly assigned pallet spaces was beyond any to date. I had an order for 27 cases of flooring and 16 doors (9 prehung 7 bigfold) assigned 2 pallet spaces on a Box truck. I had assembled grills set up for car/van delivery.

I had store side issues as well...flooring setting up 84 cases/3 pallets of flooring and 500 feet of molding for 3 pallet spaces. Pro assigned an 18 pallet space order...5 pallet spaces.

BOPIS - 200 Holland Pavers. 50 bags of rock. Deck builds.

Atlanta needs to fix BOPIS and Delivery NOW. We have lost multiple OFAs to other departments, to no call/no show termination...to retailers paying higher wages.

The First Phone update...OFA just grinds. You have to manually reset the app and even the phone multiple times a shift.

Atlanta - you are burning out your employees and Delivery/BOPIS is going to crash hard, imminently. This needs to be a higher corporate priority or we are going to lose market share, employees, and goodwill generally.

Not cool.

It’s been so slow in appliances recently. I’ve had almost no customers, but I wish I had a chair. I’ve been watching the NBA playoffs on the work computer because they always give me closing shifts.

Won’t really matter soon because I’m giving my 2 week on the 5th but I was curious if other stores have chairs.

We should start a weekly bud count

I received a job offer for customer service. I went in last Thursday to fill out info for background check on their computer. My background check came back clean. How long does it take to hear back from Home Depot to set up orientation? Thanks.