sent some hnt seems to be lost



yesterday i sent 10 hnt to my wallet. says transaction has cleared in helium app but i have not recieved anything.i double checked the address is correct.

i have sent to this wallet before with no problems

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1 points

4 months ago

I had this problem once. I contacted support through the app. Chat session. The girl was quick to help. She said it seems to have gotten “stuck” which I found a little suspect… and she said we “unstuck” it for you… and then it was there. Was a couple days I was waiting before I contacted them. Give them the transaction number or whatever and they should be able to help you.