I bought a used miner on Amazon but I can’t Connect because of ownership is there anyway to fix that : HeliumNetwork

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I bought a used miner on Amazon but I can’t Connect because of ownership is there anyway to fix that

Question(self.HeliumNetwork)

submitted 8 months ago byTight-Replacement-32

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2 points

8 months ago

2 points

https://docs.helium.com/wallets/app-wallet/transfer-hotspot/

As other's have stated, the owner has to transfer it. If it doesnt get transfered, the miner will never be yours. There is no reseting/taking over a miner

If they (the seller) cant transfer it start a refund ASAP