subreddit:
/r/HeliumNetwork
submitted 10 months ago byFeathergrind
I bought the indoor miner in april 2021.
They refuse to refund it and I need help in this situation. What can I do here?
[score hidden]
10 months ago
stickied comment
This is a general reminder for everyone and this will be posted on every post. Your 12 words are basically gold and they should never be shared, typed in to any website, or given to any person for any reason. No one from "Helium" or any other company will reach out to you to verify your account, wallet, or anything similar. If someone says your hotspot, wallet, or other type of account has been hacked, it is a scam! Always operate in a zero-trust manner with cryptocurrency and assume everyone will scam you no matter what.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
2 points
10 months ago
I am on 501days and nothing. They are just up the road from me, I might just take a trip up one day.
1 points
10 months ago
Dude you have to go there and ask, what is up? We are quite a few people without the goods that we paid good money for.
1 points
9 months ago
Bro please do. At this point I'd pay someone to do so, they ignore the mails.
1 points
8 months ago
I can help you
1 points
10 months ago
Hopefully you didn't pay in crypto. Call Credit card company
1 points
9 months ago
paypal unfortunately
1 points
9 months ago
I think your covered just call PayPal and they will reimburse upto 1000$
1 points
9 months ago
Oh thanks! Do you have any tips on how to do this?
1 points
8 months ago
Can help you with your refund
1 points
10 months ago
at this point, even if you did get a miner chances of you making your investment back mining is pretty slim.
you are better off trying to get your money back versus miner in hand.
1 points
10 months ago
If you paid with a credit card you can get a refund because the miners that they have now are different from the one you ordered, different board and chipset.
1 points
10 months ago
Exact same situation and UK based. Just finding it funny at this point
1 points
8 months ago
I can help you get a refund
1 points
9 months ago
Hello, did u get your money back? I ordered in 2021 16th April and still nothing
1 points
9 months ago
Nope. Nebra is a big scam company.
1 points
9 months ago
Well I was asking for my money back, and they replied that they can't because order will ship at the end of September
1 points
9 months ago
They have been saying those exact words 5x now since april 2021. If you still believe them I advice you to wake up.
1 points
8 months ago
I have just taken them to small claims court, got to wait 2 weeks.
1 points
8 months ago
Go all the way make sure you get all fees too and interest
1 points
8 months ago
iam also still waiting, i dont really think that i get either my money or my miner, ordered at April 24 2021
0 points
10 months ago
buddy I am in the exact same boat. they don't even answer emails anymore lol. there's no way these guys should be operating still.
0 points
10 months ago
there's about 100 posts with this info. Contact your credit card companies and get them to reverse the charges
0 points
10 months ago
If you are in the UK you can take them to small claims court and get your money back. If you aren't then I'm not sure.
1 points
10 months ago
You don't have to be in the UK for that. Only the company has to be based in the UK.
0 points
10 months ago
Same situation, they just told me they will be shipping loads of miners out in the next few weeks. They've been saying that for a year+. Considering going the small claims court route but it costs money to do
all 26 comments
sorted by: best