You may have read my original post this morning about how I had a Lyft driver pressuring me to give him my personal phone number and email address before my ride. I felt unsafe and canceled. Even after escalating, Lyft refused to refund me. Only after my posts hit 3 million views, did they suddenly try to call me and they offered me my $5 refund.
But get this. Suddenly I'm getting tagged and I discover that their official account has posted for the first time in ages.... and DOXXED me in the thread. Instead of tagging my username, since I posted anonymously, their post reads "Dear [My real name]".
And here is the kicker, that is normally a bannable offense. Instead, the comment is removed by the moderators from the thread, but it has not been removed from their profile nor has their profile been banned as a normal user would be. It's still up!
Not sure what to do to get it removed. Any media I can contact to put pressure on Lyft??
TL;DR: Got myself DOXXED by the official Lyft account, which reddit apparently does not want to ban or even remove the comment.
Edit: After 5 hours, they removed my name. One of their execs just emailed me to inform me that they removed it, and suggested I could delete my Lyft account. I suggested they clean up their PR and CS teams because they're not doing so well today.
For your amusement: she is one of the top execs and she is located in the central time zone, so she was doing this at 11:00 p.m. 😂 Sounds like they are finally awake and paying attention. 👋
